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rnc2b1

Logging in issues

http://blastoisepokelodge.myfreeforum.org/index.php

Members having troubles logging in.


Now ask your question in clear English without "txt" speak>>>>
Ok I had 2 members that were having troubles logging in, they both use google chrome, I thought that may be the problem, but I had other members that use it also so I came here, I used the search bar and found a topic, read it and asked the 2 only members to clear cookies, it didn't work, any other solutions?
myff admin

Re: Logging in issues

rnc2b1 wrote:
http://blastoisepokelodge.myfreeforum.org/index.php

Members having troubles logging in.


Now ask your question in clear English without "txt" speak>>>>
Ok I had 2 members that were having troubles logging in, they both use google chrome, I thought that may be the problem, but I had other members that use it also so I came here, I used the search bar and found a topic, read it and asked the 2 only members to clear cookies, it didn't work, any other solutions?


"trouble" does not tell us a lot. What do they actually get on screen?
rnc2b1

Here is a link to the message they receive:

http://tinypic.com/r/2j26w04/5
Bravo

Only looking on phone so can't see too well but it looks like they're trying to log in with their email address and not their username.
rnc2b1

Bravo wrote:
Only looking on phone so can't see too well but it looks like they're trying to log in with their email address and not their username.

I never even noticed that, I was wondering why  me as the admin. could sign in as him but he could not, I only have 2 members that are having troubles logging in let me see if this fixes it for them.
Bravo

They just need to log in with their username and password, if they've forgotten their password they can go through the lost password procedure.

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