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admin (no pm's please)

Help needed

Please can people ping and tracert to :

87.117.199.160

If there is an issue then please tell us, and it would help greatly if you can contact your ISP.

The IP is an IP on the new server and there is clearly a problem it with UK virgin broadband at the moment, one they have acknowledged.
uncle aj

Re: Help needed

admin (no pm's please) wrote:
Please can people ping and tracert to :

87.117.199.160

If there is an issue then please tell us, and it would help greatly if you can contact your ISP.

The IP is an IP on the new server and there is clearly a problem it with UK virgin broadband at the moment, one they have acknowledged.


I got the message at the link Ping Link

My forum http://uncleaj.myfastforum.org
admin (no pm's please)

All due respect, but that is asking a server on the web if it can see the address. It does not tell us if you can see the address.
uncle aj

admin (no pm's please) wrote:
All due respect, but that is asking a server on the web if it can see the address. It does not tell us if you can see the address.


How do I accomplish the task?  I'm willing to help if I know how.
while()

Depending on operating system:

Start > run > cmd (xp and before) or start > cmd (w7 and vista)

Then type "tracert 87.117.199.160" without the "s and hit enter.

Then right click > select all and hit enter, then paste it here in quote/code tags.

Code:


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\s>tracert 87.117.199.160

Tracing route to 87.117.199.160 over a maximum of 30 hops

  1     2 ms     1 ms     1 ms  192.168.1.1
  2    19 ms    20 ms    18 ms  host82-14-174-5.not-set-yet.ntli.net [82.14.174.
5]
  3    21 ms    18 ms    17 ms  host82-14-172-81.not-set-yet.ntli.net [82.14.172
.81]
  4    18 ms    19 ms    18 ms  host82-14-174-97.not-set-yet.ntli.net [82.14.174
.97]
  5    18 ms    20 ms    17 ms  manc-core-1b-ge-410-0.network.virginmedia.net [8
6.28.65.133]
  6    19 ms    17 ms    18 ms  man-bb-b-as0-0.network.virginmedia.net [212.43.1
63.66]
  7    22 ms    18 ms    17 ms  man-bb-a-ae0-0.network.virginmedia.net [62.253.1
87.177]
  8    23 ms    22 ms    22 ms  nth-bb-b-ae1-0.network.virginmedia.net [212.43.1
63.82]
  9    26 ms    24 ms    23 ms  tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
 10    25 ms    25 ms    24 ms  86-14-250-212.static.virginmedia.com [212.250.14
.86]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13    29 ms    25 ms    25 ms  87.117.199.160

Trace complete.

C:\Users\s>




is my result and I'm with Virgin media (ADSL) and I use opendns.com for dns (although that won't affect this afaik)
uncle aj

while() wrote:
Depending on operating system:

Start > run > cmd (xp and before) or start > cmd (w7 and vista)

Then type "tracert 87.117.199.160" without the "s and hit enter.

Then right click > select all and hit enter, then paste it here in quote/code tags.



is my result and I'm with Virgin media (ADSL) and I use opendns.com for dns (although that won't affect this afaik)


Thanks.

Here's mine, I'm with mobily in Saudi Arabia

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\AJ>tracert 87.117.199.160

Tracing route to 87.117.199.160 over a maximum of 30 hops

 1     *        *        *     Request timed out.
 2   147 ms   139 ms   139 ms  192.168.6.197
 3   157 ms   159 ms   159 ms  84.23.101.97
 4   158 ms   179 ms   179 ms  84.23.101.37
 5   177 ms   179 ms   179 ms  86.51.2.76
 6   143 ms   159 ms   129 ms  86.51.2.33
 7    97 ms   109 ms   109 ms  86.51.2.47
 8   226 ms   199 ms   199 ms  if-9-1-1.core1.PV1-Paris.as6453.net [195.219.215
.53]
 9   378 ms   259 ms   259 ms  if-4-1-0-844.mcore3.LDN-London.as6453.net [195.2
19.215.46]
10   238 ms   219 ms   219 ms  Vlan463.icore1.LDN-London.as6453.net [195.219.19
5.38]
11   218 ms   219 ms   219 ms  ix-12-3.icore1.LDN-London.as6453.net [195.219.83
.6]
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14   240 ms   219 ms   169 ms  87.117.199.160

Trace complete.

C:\Users\AJ>
admin (no pm's please)



Can you try that again.  It very occasionally works for me, but I get as a rule:

Code:

traceroute to 87.117.199.160 (87.117.199.160), 30 hops max, 40 byte packets
 1  swin-cmts-15-lback-20.network.virginmedia.net (62.255.140.1)  8.681 ms  8.686 ms  12.382 ms
 2  brhm-core-1a-ge-300-2126.network.virginmedia.net (213.105.114.13)  15.002 ms  15.019 ms  15.012 ms
 3  bir-bb-a-ae1-0.network.virginmedia.net (213.105.103.97)  18.990 ms  19.007 ms  19.005 ms
 4  nth-bb-b-ae2-0.network.virginmedia.net (62.253.185.85)  29.004 ms  28.965 ms  28.987 ms
 5  tele-ic-1-as0-0.network.virginmedia.net (62.253.184.2)  31.697 ms  34.957 ms  34.971 ms
 6  86-14-250-212.static.virginmedia.com (212.250.14.86)  36.145 ms  26.744 ms  30.281 ms
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *


Note that I die at a point identical to where yours gets through.
while()

Did a few, I'll try from my server in London in a few seconds, see what that does. Does this seem to be a virgin media problem then?

Code:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\s>tracert 87.117.199.160

Tracing route to 87.117.199.160 over a maximum of 30 hops

  1     1 ms     1 ms     4 ms  192.168.1.1
  2    19 ms    18 ms    19 ms  host82-14-174-5.not-set-yet.ntli.net [82.14.174.
5]
  3    17 ms    17 ms    17 ms  host82-14-172-81.not-set-yet.ntli.net [82.14.172
.81]
  4    19 ms    17 ms    18 ms  host82-14-174-97.not-set-yet.ntli.net [82.14.174
.97]
  5    19 ms    17 ms    18 ms  manc-core-1b-ge-410-0.network.virginmedia.net [8
6.28.65.133]
  6    18 ms    18 ms    19 ms  man-bb-b-as0-0.network.virginmedia.net [212.43.1
63.66]
  7    21 ms    19 ms    17 ms  man-bb-a-ae0-0.network.virginmedia.net [62.253.1
87.177]
  8     *       22 ms    22 ms  nth-bb-b-ae1-0.network.virginmedia.net [212.43.1
63.82]
  9    25 ms    23 ms    24 ms  tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
 10    26 ms    25 ms    25 ms  86-14-250-212.static.virginmedia.com [212.250.14
.86]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13    31 ms    27 ms    25 ms  87.117.199.160

Trace complete.

C:\Users\s>tracert 87.117.199.160

Tracing route to 87.117.199.160 over a maximum of 30 hops

  1     1 ms     2 ms     1 ms  192.168.1.1
  2    20 ms    18 ms    19 ms  host82-14-174-5.not-set-yet.ntli.net [82.14.174.
5]
  3    18 ms    17 ms    17 ms  host82-14-172-81.not-set-yet.ntli.net [82.14.172
.81]
  4    19 ms    17 ms    17 ms  host82-14-174-97.not-set-yet.ntli.net [82.14.174
.97]
  5    17 ms    18 ms    18 ms  manc-core-1b-ge-410-0.network.virginmedia.net [8
6.28.65.133]
  6    20 ms    17 ms    17 ms  man-bb-b-as0-0.network.virginmedia.net [212.43.1
63.66]
  7    19 ms    17 ms    17 ms  man-bb-a-ae0-0.network.virginmedia.net [62.253.1
87.177]
  8    22 ms    22 ms    22 ms  nth-bb-b-ae1-0.network.virginmedia.net [212.43.1
63.82]
  9    24 ms    23 ms    24 ms  tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
 10   514 ms   488 ms    30 ms  86-14-250-212.static.virginmedia.com [212.250.14
.86]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13    25 ms   116 ms    25 ms  87.117.199.160

Trace complete.

C:\Users\s>tracert 87.117.199.160

Tracing route to 87.117.199.160 over a maximum of 30 hops

  1     1 ms     1 ms     6 ms  192.168.1.1
  2    18 ms    18 ms    19 ms  host82-14-174-5.not-set-yet.ntli.net [82.14.174.
5]
  3    17 ms    18 ms    18 ms  host82-14-172-81.not-set-yet.ntli.net [82.14.172
.81]
  4    19 ms    18 ms    21 ms  host82-14-174-97.not-set-yet.ntli.net [82.14.174
.97]
  5    17 ms    17 ms    17 ms  manc-core-1b-ge-410-0.network.virginmedia.net [8
6.28.65.133]
  6    21 ms    32 ms    19 ms  man-bb-b-as0-0.network.virginmedia.net [212.43.1
63.66]
  7    18 ms    18 ms    20 ms  man-bb-a-ae0-0.network.virginmedia.net [62.253.1
87.177]
  8    22 ms    29 ms    29 ms  nth-bb-b-ae1-0.network.virginmedia.net [212.43.1
63.82]
  9    25 ms    24 ms    23 ms  tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
 10    24 ms    40 ms    26 ms  86-14-250-212.static.virginmedia.com [212.250.14
.86]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13    36 ms    33 ms    24 ms  87.117.199.160

Trace complete.

C:\Users\s>
admin (no pm's please)

Only virgin media with a problem so far. I'd also be interested in ping times out of curiosity.

It is odd that you seem to be going through the same virgin media router and not having an issue  
while()

admin (no pm's please) wrote:
Only virgin media with a problem so far. I'd also be interested in ping times out of curiosity.

It is odd that you seem to be going through the same virgin media router and not having an issue  


Could it be something with virginmedia treating our traffic differently? Like, I could download less than you so I get xx priority? Sounds unlikely, but eh, seems like a possibility (in my head, anyway).
while()

My ping is 1.34ms from my server, with a single hop. I think we're in the same datacentre, haha.
admin (no pm's please)

Sod all downloads here, and that would have nothing todo with getting cut off like that, not that I can think of anyway.

Virgin have said it is a routing fault.
Nick(NR)

Code:
C:\ping 87.117.199.160

Pinging 87.117.199.160 with 32 bytes of data:
Reply from 87.117.199.160: bytes=32 time=58ms TTL=59
Reply from 87.117.199.160: bytes=32 time=59ms TTL=59
Reply from 87.117.199.160: bytes=32 time=28ms TTL=59
Reply from 87.117.199.160: bytes=32 time=26ms TTL=59

Ping statistics for 87.117.199.160:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 26ms, Maximum = 59ms, Average = 42ms





Code:
C:\>tracert 87.117.199.160

Tracing route to 87.117.199.160 over a maximum of 30 hops

  1     5 ms     3 ms     3 ms  192.168.2.1
  2    27 ms    21 ms    25 ms  93-96-160-1.zone4.bethere.co.uk [93.96.160.1]
  3    23 ms    22 ms    22 ms  10.1.3.50
  4    49 ms    23 ms    26 ms  ge0-1.linx.lon.rapidswitch.com [195.66.224.207]

  5     *        *        *     Request timed out.
  6    45 ms    23 ms    22 ms  87.117.199.160

Trace complete.
Daniel(u1bd2005)

Code:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.


C:\Documents and Settings\Administrator>ping 87.117.199.160

Pinging 87.117.199.160 with 32 bytes of data:

Reply from 87.117.199.160: bytes=32 time=43ms TTL=53
Reply from 87.117.199.160: bytes=32 time=42ms TTL=53
Reply from 87.117.199.160: bytes=32 time=42ms TTL=53
Reply from 87.117.199.160: bytes=32 time=42ms TTL=53

Ping statistics for 87.117.199.160:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 43ms, Average = 42ms


Code:

C:\Documents and Settings\Administrator>tracert 87.117.199.160

Tracing route to 87.117.199.160 over a maximum of 30 hops

  1     2 ms    <1 ms    <1 ms  www.routerlogin.com [192.168.0.1]
  2    29 ms    28 ms    29 ms  esr11.edinburgh6.broadband.bt.net [217.47.157.14
2]
  3    29 ms    30 ms    29 ms  217.47.157.13
  4    29 ms    30 ms    28 ms  217.32.97.6
  5    29 ms    29 ms    29 ms  217.32.97.113
  6    29 ms    29 ms    29 ms  core1-pos5-0.edinburgh.ukcore.bt.net [194.72.17.
177]
  7    37 ms    38 ms    37 ms  core1-pos14-0.birmingham.ukcore.bt.net [62.6.204
.133]
  8    43 ms    42 ms    42 ms  core1-pos0-1-4-0.ilford.ukcore.bt.net [62.6.204.
10]
  9    41 ms    41 ms    41 ms  core1-pos9-0.telehouse.ukcore.bt.net [62.6.201.1
18]
 10    42 ms    42 ms    41 ms  ge0-1.linx.lon.rapidswitch.com [195.66.224.207]

 11     *        *        *     Request timed out.
 12    43 ms    42 ms    43 ms  87.117.199.160

Trace complete.

C:\Documents and Settings\Administrator>
while()

Forgot ping from home pc:

Code:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\s>ping 87.117.199.160

Pinging 87.117.199.160 with 32 bytes of data:
Reply from 87.117.199.160: bytes=32 time=35ms TTL=53
Reply from 87.117.199.160: bytes=32 time=35ms TTL=53
Reply from 87.117.199.160: bytes=32 time=25ms TTL=53
Reply from 87.117.199.160: bytes=32 time=25ms TTL=53

Ping statistics for 87.117.199.160:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 25ms, Maximum = 35ms, Average = 30ms

C:\Users\s>


Virgin media
admin (no pm's please)

Sorted  
while()

admin (no pm's please) wrote:
Sorted  


Something at your end then? :p
admin (no pm's please)

Server end in the firewall.

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