Help needed

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admin (no pm's please)
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Posted: Thu Oct 22, 2009 5:24 pm Post subject: Help needed

Please can people ping and tracert to : 87.117.199.160 If there is an issue then please tell us, and it would help greatly if you can contact your ISP. The IP is an IP on the new server and there is clearly a problem it with UK virgin broadband at the moment, one they have acknowledged. _________________ Family Friendly Shareware \| \| Web Design/Services \| Free Forums

uncle aj
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Posted: Thu Oct 22, 2009 5:32 pm Post subject: Re: Help needed

admin (no pm's please) wrote:

Please can people ping and tracert to :

87.117.199.160

If there is an issue then please tell us, and it would help greatly if you can contact your ISP.

The IP is an IP on the new server and there is clearly a problem it with UK virgin broadband at the moment, one they have acknowledged.

I got the message at the link Ping Link

My forum http://uncleaj.myfastforum.org
Uncle AJ's Watch & Nature Forum

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Posted: Thu Oct 22, 2009 5:34 pm Post subject:

All due respect, but that is asking a server on the web if it can see the address. It does not tell us if you can see the address. _________________ Family Friendly Shareware \| \| Web Design/Services \| Free Forums

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Posted: Thu Oct 22, 2009 5:36 pm Post subject:

admin (no pm's please) wrote:

All due respect, but that is asking a server on the web if it can see the address. It does not tell us if you can see the address.

How do I accomplish the task? I'm willing to help if I know how.
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while()
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Posted: Thu Oct 22, 2009 5:40 pm Post subject:

Code:

is my result and I'm with Virgin media (ADSL) and I use opendns.com for dns (although that won't affect this afaik)

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Posted: Thu Oct 22, 2009 5:46 pm Post subject:

while() wrote:

Depending on operating system:

Start > run > cmd (xp and before) or start > cmd (w7 and vista)

Then type "tracert 87.117.199.160" without the "s and hit enter.

Then right click > select all and hit enter, then paste it here in quote/code tags.

is my result and I'm with Virgin media (ADSL) and I use opendns.com for dns (although that won't affect this afaik)

Thanks.

Here's mine, I'm with mobily in Saudi Arabia

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\AJ>tracert 87.117.199.160

Tracing route to 87.117.199.160 over a maximum of 30 hops

1 * * * Request timed out.
2 147 ms 139 ms 139 ms 192.168.6.197
3 157 ms 159 ms 159 ms 84.23.101.97
4 158 ms 179 ms 179 ms 84.23.101.37
5 177 ms 179 ms 179 ms 86.51.2.76
6 143 ms 159 ms 129 ms 86.51.2.33
7 97 ms 109 ms 109 ms 86.51.2.47
8 226 ms 199 ms 199 ms if-9-1-1.core1.PV1-Paris.as6453.net [195.219.215
.53]
9 378 ms 259 ms 259 ms if-4-1-0-844.mcore3.LDN-London.as6453.net [195.2
19.215.46]
10 238 ms 219 ms 219 ms Vlan463.icore1.LDN-London.as6453.net [195.219.19
5.38]
11 218 ms 219 ms 219 ms ix-12-3.icore1.LDN-London.as6453.net [195.219.83
.6]
12 * * * Request timed out.
13 * * * Request timed out.
14 240 ms 219 ms 169 ms 87.117.199.160

Trace complete.

C:\Users\AJ>
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Posted: Thu Oct 22, 2009 5:49 pm Post subject:

Can you try that again. It very occasionally works for me, but I get as a rule:

Code:

traceroute to 87.117.199.160 (87.117.199.160), 30 hops max, 40 byte packets
1 swin-cmts-15-lback-20.network.virginmedia.net (62.255.140.1) 8.681 ms 8.686 ms 12.382 ms
2 brhm-core-1a-ge-300-2126.network.virginmedia.net (213.105.114.13) 15.002 ms 15.019 ms 15.012 ms
3 bir-bb-a-ae1-0.network.virginmedia.net (213.105.103.97) 18.990 ms 19.007 ms 19.005 ms
4 nth-bb-b-ae2-0.network.virginmedia.net (62.253.185.85) 29.004 ms 28.965 ms 28.987 ms
5 tele-ic-1-as0-0.network.virginmedia.net (62.253.184.2) 31.697 ms 34.957 ms 34.971 ms
6 86-14-250-212.static.virginmedia.com (212.250.14.86) 36.145 ms 26.744 ms 30.281 ms
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *

Note that I die at a point identical to where yours gets through.
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Posted: Thu Oct 22, 2009 5:56 pm Post subject:

Did a few, I'll try from my server in London in a few seconds, see what that does. Does this seem to be a virgin media problem then?

Code:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\s>tracert 87.117.199.160

Tracing route to 87.117.199.160 over a maximum of 30 hops

  1 1 ms 1 ms 4 ms 192.168.1.1
  2 19 ms 18 ms 19 ms host82-14-174-5.not-set-yet.ntli.net [82.14.174.
5]
  3 17 ms 17 ms 17 ms host82-14-172-81.not-set-yet.ntli.net [82.14.172
.81]
  4 19 ms 17 ms 18 ms host82-14-174-97.not-set-yet.ntli.net [82.14.174
.97]
  5 19 ms 17 ms 18 ms manc-core-1b-ge-410-0.network.virginmedia.net [8
6.28.65.133]
  6 18 ms 18 ms 19 ms man-bb-b-as0-0.network.virginmedia.net [212.43.1
63.66]
  7 21 ms 19 ms 17 ms man-bb-a-ae0-0.network.virginmedia.net [62.253.1
87.177]
  8 * 22 ms 22 ms nth-bb-b-ae1-0.network.virginmedia.net [212.43.1
63.82]
  9 25 ms 23 ms 24 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
10 26 ms 25 ms 25 ms 86-14-250-212.static.virginmedia.com [212.250.14
.86]
11 * * * Request timed out.
12 * * * Request timed out.
13 31 ms 27 ms 25 ms 87.117.199.160

Trace complete.

C:\Users\s>tracert 87.117.199.160

Tracing route to 87.117.199.160 over a maximum of 30 hops

  1 1 ms 2 ms 1 ms 192.168.1.1
  2 20 ms 18 ms 19 ms host82-14-174-5.not-set-yet.ntli.net [82.14.174.
5]
  3 18 ms 17 ms 17 ms host82-14-172-81.not-set-yet.ntli.net [82.14.172
.81]
  4 19 ms 17 ms 17 ms host82-14-174-97.not-set-yet.ntli.net [82.14.174
.97]
  5 17 ms 18 ms 18 ms manc-core-1b-ge-410-0.network.virginmedia.net [8
6.28.65.133]
  6 20 ms 17 ms 17 ms man-bb-b-as0-0.network.virginmedia.net [212.43.1
63.66]
  7 19 ms 17 ms 17 ms man-bb-a-ae0-0.network.virginmedia.net [62.253.1
87.177]
  8 22 ms 22 ms 22 ms nth-bb-b-ae1-0.network.virginmedia.net [212.43.1
63.82]
  9 24 ms 23 ms 24 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
10 514 ms 488 ms 30 ms 86-14-250-212.static.virginmedia.com [212.250.14
.86]
11 * * * Request timed out.
12 * * * Request timed out.
13 25 ms 116 ms 25 ms 87.117.199.160

Trace complete.

C:\Users\s>tracert 87.117.199.160

Tracing route to 87.117.199.160 over a maximum of 30 hops

  1 1 ms 1 ms 6 ms 192.168.1.1
  2 18 ms 18 ms 19 ms host82-14-174-5.not-set-yet.ntli.net [82.14.174.
5]
  3 17 ms 18 ms 18 ms host82-14-172-81.not-set-yet.ntli.net [82.14.172
.81]
  4 19 ms 18 ms 21 ms host82-14-174-97.not-set-yet.ntli.net [82.14.174
.97]
  5 17 ms 17 ms 17 ms manc-core-1b-ge-410-0.network.virginmedia.net [8
6.28.65.133]
  6 21 ms 32 ms 19 ms man-bb-b-as0-0.network.virginmedia.net [212.43.1
63.66]
  7 18 ms 18 ms 20 ms man-bb-a-ae0-0.network.virginmedia.net [62.253.1
87.177]
  8 22 ms 29 ms 29 ms nth-bb-b-ae1-0.network.virginmedia.net [212.43.1
63.82]
  9 25 ms 24 ms 23 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
10 24 ms 40 ms 26 ms 86-14-250-212.static.virginmedia.com [212.250.14
.86]
11 * * * Request timed out.
12 * * * Request timed out.
13 36 ms 33 ms 24 ms 87.117.199.160

Trace complete.

C:\Users\s>

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Posted: Thu Oct 22, 2009 5:59 pm Post subject:

Only virgin media with a problem so far. I'd also be interested in ping times out of curiosity. It is odd that you seem to be going through the same virgin media router and not having an issue _________________ Family Friendly Shareware \| \| Web Design/Services \| Free Forums

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Posted: Thu Oct 22, 2009 6:00 pm Post subject:

admin (no pm's please) wrote:

Only virgin media with a problem so far. I'd also be interested in ping times out of curiosity.

It is odd that you seem to be going through the same virgin media router and not having an issue

Could it be something with virginmedia treating our traffic differently? Like, I could download less than you so I get xx priority? Sounds unlikely, but eh, seems like a possibility (in my head, anyway).

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Posted: Thu Oct 22, 2009 6:04 pm Post subject:

My ping is 1.34ms from my server, with a single hop. I think we're in the same datacentre, haha.

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Posted: Thu Oct 22, 2009 6:05 pm Post subject:

Sod all downloads here, and that would have nothing todo with getting cut off like that, not that I can think of anyway. Virgin have said it is a routing fault. _________________ Family Friendly Shareware \| \| Web Design/Services \| Free Forums

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Posted: Thu Oct 22, 2009 6:58 pm Post subject:

Code:

C:\ping 87.117.199.160

Pinging 87.117.199.160 with 32 bytes of data:
Reply from 87.117.199.160: bytes=32 time=58ms TTL=59
Reply from 87.117.199.160: bytes=32 time=59ms TTL=59
Reply from 87.117.199.160: bytes=32 time=28ms TTL=59
Reply from 87.117.199.160: bytes=32 time=26ms TTL=59

Ping statistics for 87.117.199.160:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 59ms, Average = 42ms

Code:

C:\>tracert 87.117.199.160

Tracing route to 87.117.199.160 over a maximum of 30 hops

  1 5 ms 3 ms 3 ms 192.168.2.1
  2 27 ms 21 ms 25 ms 93-96-160-1.zone4.bethere.co.uk [93.96.160.1]
  3 23 ms 22 ms 22 ms 10.1.3.50
  4 49 ms 23 ms 26 ms ge0-1.linx.lon.rapidswitch.com [195.66.224.207]

  5 * * * Request timed out.
  6 45 ms 23 ms 22 ms 87.117.199.160

Trace complete.

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Posted: Thu Oct 22, 2009 7:07 pm Post subject:

Code:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>ping 87.117.199.160

Pinging 87.117.199.160 with 32 bytes of data:

Reply from 87.117.199.160: bytes=32 time=43ms TTL=53
Reply from 87.117.199.160: bytes=32 time=42ms TTL=53
Reply from 87.117.199.160: bytes=32 time=42ms TTL=53
Reply from 87.117.199.160: bytes=32 time=42ms TTL=53

Ping statistics for 87.117.199.160:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 43ms, Average = 42ms

Code:

C:\Documents and Settings\Administrator>tracert 87.117.199.160

Tracing route to 87.117.199.160 over a maximum of 30 hops

  1 2 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
  2 29 ms 28 ms 29 ms esr11.edinburgh6.broadband.bt.net [217.47.157.14
2]
  3 29 ms 30 ms 29 ms 217.47.157.13
  4 29 ms 30 ms 28 ms 217.32.97.6
  5 29 ms 29 ms 29 ms 217.32.97.113
  6 29 ms 29 ms 29 ms core1-pos5-0.edinburgh.ukcore.bt.net [194.72.17.
177]
  7 37 ms 38 ms 37 ms core1-pos14-0.birmingham.ukcore.bt.net [62.6.204
.133]
  8 43 ms 42 ms 42 ms core1-pos0-1-4-0.ilford.ukcore.bt.net [62.6.204.
10]
  9 41 ms 41 ms 41 ms core1-pos9-0.telehouse.ukcore.bt.net [62.6.201.1
18]
10 42 ms 42 ms 41 ms ge0-1.linx.lon.rapidswitch.com [195.66.224.207]

11 * * * Request timed out.
12 43 ms 42 ms 43 ms 87.117.199.160

Trace complete.

C:\Documents and Settings\Administrator>

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Posted: Thu Oct 22, 2009 7:22 pm Post subject:

Forgot ping from home pc:

Code:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\s>ping 87.117.199.160

Pinging 87.117.199.160 with 32 bytes of data:
Reply from 87.117.199.160: bytes=32 time=35ms TTL=53
Reply from 87.117.199.160: bytes=32 time=35ms TTL=53
Reply from 87.117.199.160: bytes=32 time=25ms TTL=53
Reply from 87.117.199.160: bytes=32 time=25ms TTL=53

Ping statistics for 87.117.199.160:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 25ms, Maximum = 35ms, Average = 30ms

C:\Users\s>

Virgin media